Telecentro como instrumento de inclusão digital para o e-gov brasileiro

Abstract

As know as the TELECENTRO Community teleservices centers was founded in the Northern European countries and provides broad acccess to technological resources through the telecommunications and digital inclusion. In Brazil, historically, in October 1992, the first Latin American TELECENTRO was set up in the state of Santa Catarina, sited in Brusque city. It was one of the very first projects on digital inclusion hold by brazilian government. From 2000 and on, the govern installed the eletronic government (e-Gov), whose goal was to bring asmany public services as possible to the overall population via Internet and other access means. This work aims to demonstrete that the massive public access to the information as well as digital inclusion issues certainly flows through a cultural process of its technological dissemination. This process is fairly granted by a TELECENTRO environment. Thus, the TELECENTRO is not only a great information technology source but also a structure that remarkably leverages social, economical and cultural aspects of the society, being a powerful instrument of citizenship in the current information society indeed.